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TV Support

For help with your TalkTalk TV box, channels and apps.

Turning on/off TV box

keithhansell
Chatterbox
Private Message TalkTalk
Message 5 of 5

When we turn of the TV either via the on/off button or the TV button, when we press one of the buttons to turn it back on the box is always off-line. Is this normal or just a pain?

 

Thanks

 

 

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4 REPLIES 4

Message 1 of 5

Thanks.

 

Yes that is the box.

 

I will set the standby to 12hours.

 

Thanks for your help.

 

Keith

 

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Message 2 of 5

Hi

 

If its the android TV HUB, there are 2 power buttons on the remote, one for the TV and one for the box. When putting my TV in to standby here for a few hours, the box remains on when I turn the TV back on, but if the TV is off over night, the box will be in standby.  Think I've set the time out to 12 hours.

 

Karl.

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Message 3 of 5

Hi Karl

 

Thanks for replying.

 

It is the latest small box, if that helps. Do I assume from your reply that it must remain on standby. If so why does it go off when we press the on/off TV button?

 

Thanks

 

Keith

 

 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi

 

Which Box is it that you have ?

 

The TV Box will usually have a standby time that can be adjusted in the settings and changing this can help.

 

Thanks  

Karl. 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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