Do you get all channels if you take the aerial out of the box and plug it into the TV?
I assume you have got the aerial (a terrestrial freeview one) plugged into the box? Hopefully a silly question!
If so go to settings, home button then up arrow and select the cog wheel, and try a factory reset which will reset the box and download the software again.
Let us know how you get on.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
