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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv box

Henshamad
First Timer
Private Message TalkTalk

on ‎18-01-2025 01:10 PM

Message 3 of 3

Intermittent fault with set top box had aerial company check everything and the said it’s our box that is faulty… only have channels 1,2,9,23 then goes to ceebeebies and above! If we press say channel 3 it comes up invalid channel so basically we can’t watch anything 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎20-01-2025 07:43 AM

Message 1 of 3

Hi @Henshamad 

 

What model TV box do you have ?

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎18-01-2025 01:20 PM

Message 2 of 3

Which box do you have di we can offer advice?

 

In the meantime can you not bypass the box and use the TV for channels and the box for catch-up?

 

If you don't have a separate aerial to the TV then plug the aerial into the TV.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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