Which box do you have di we can offer advice?
In the meantime can you not bypass the box and use the TV for channels and the box for catch-up?
If you don't have a separate aerial to the TV then plug the aerial into the TV.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
