Which box do you have?
If you plug the aerial into your TV are they available there?
Have you tried a retune?
If you can give us more information and what you have done to try and rectify this, we can offer advice.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
