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TV Support

For help with your TalkTalk TV box, channels and apps.

tv

eagle25
First Timer
Private Message TalkTalk
Message 3 of 3

just setting up tv box but i don't have an aerial. Will this still work? 

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2 REPLIES 2

Message 1 of 3

@eagle25 you will need an aerial for normal TV.

 

As @KeithFrench says you will be able to use the catch up apps, but sometimes ITVX and C4 require a working aerial to register it.

 

For catch up only, if your TV is not smart, an Amazon fire stick may be your best option.

 

If you wish to return the box you will need to phone and speak to the loyalty team and request removal of the TV charge.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Not knowing the model that you have, it might still be able to stream content from the internet, but you need an aerial to receive Freeview via it.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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