Wi-Fi Hub Support

Our Wi-Fi Hub is packed with the latest tech to give you our strongest, fastest, most reliable Wi-Fi signal ever.

Check out the below for help with using and getting the most out of your Wi-Fi Hub.


Router setup

Set up your Wi-Fi Hub using Wi-Fi, a wired connection or WPS.

Wi-Fi details

Here’s how to personalise your Wi-Fi name and password.

Boost your speed

Check out our top tips for getting the best Wi-Fi speeds.


Security settings

Configure your Wi-Fi Hub to use WPA, WPA2 or both.

Wireless channel

Manually change your wireless channel for better speeds.

Port forwarding

Set up port forwarding for gaming, file sharing and more.

Need help?

If you can’t find what you’re looking for, why not post a question on our community or chat with us online.

Live chat

Chat to one of our experts, they’re available every day between 8:00 & 22:00.


Head over to our community for support from customers like you.