Moving this to the billing section for you, @Ourwifi.
It will be in a queue for attention. Staff are very busy just now - if it's not picked up today, it will be after the weekend before you get a reply.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here
How to contact TalkTalk Broadband - TalkTalk Help & Support
