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on 23-09-2024 08:45 PM
We had no internet between 16/07/2024 and 05/08/2024. I previously raised a complaint about communications during that time and I was assured that there would be automatic compensation as per the scheme specified. It's now been over a month since the resolution and we've recieved no compensation.
on 24-09-2024 01:05 PM
Hi MaxEn
I have asked the Auto compensation team to investigate,
Once the investigation is complete you will receive an SMS/Email.
Regards