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Auto Compensation

theoldvic
Popular Poster
Private Message TalkTalk
Message 3 of 3

Hi, I have been advised to open a topic about auto compensation for my landline fault. I was without my home landline from 01/04/24 until 17/04/24. A new cable was replaced outside my house. Kind regards theoldvic.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @theoldvic

 

I have asked the Auto Compensation team to look into this.

 

They will send an SMS/ Email when they are finnished.

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Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @theoldvic your post has been escalated and you should hear soon.

https://community.talktalk.co.uk/t5/Articles/About-your-auto-compensation-credit/ta-p/2326583

The link above is also informative. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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