Being billed after leaving…….again!

[Purange]

I’ve just been billed for my old email, this is after going through all this last year . Which after a lot of frustration (AI help bots) I managed to find a phone number and speak to a helpful person and close my email account. Or so I thought. 
I read in your T&Cs that if I don’t pay there will be a fee added and then service will be withdrawn, is this the only way to leave?

yours fed up

Neil c

[Arne-TalkTalk]

Hi @Purange

The account is cancelled, The charge has been removed.

Apologies for any confusion

[Gliwmaeden2]

Moving this to the billing section, @Purange.