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Can’t access my account since I joined in May

Dannysayer
Participant
Private Message
Message 23 of 23

Since I joined talktalk in May I can’t login my account and when I phone up they seem confused that I get full fibre with talktalk and try to sign me up. Really don’t know how to get my account set up correctly.  

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22 REPLIES 22

Arne-TalkTalk
Support Team
Staff
Private Message
Message 21 of 23

Hi @Dannysayer

 

Thank for your post

 

There is a problem on the account where an email address has been added which has corrupted My Account registration, so I will log this as a fault to have the offending address removed with will allow your to register successfully and log in. 

 

Will let you know when its done. 

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ferguson
Community Star
Private Message TalkTalk
Message 22 of 23

I have moved this to the Billing section, the support team will respond as soon as they can. 

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