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Missing Gift Card

bsmith20lux
First Timer
Private Message

on ‎09-09-2023 01:07 AM

Message 3 of 3

I signed out to full fibre broadband and my service went live on 27/04/2023 but I have to received the £150 gift card that I was told I would receive after 90 days of the first bill.

 

I have email giftcloud on the email address found on the TalkTalk FAQ but have had not reply to that email sent about 3 weeks ago

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎14-09-2023 02:15 PM

Message 1 of 3

Hi bsmith20lux

 

I have escalated this for you.

 

Regards.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎09-09-2023 09:12 AM

Message 2 of 3

Thanks for starting your own thread, @bsmith20lux.

 

It is in the queue for aattention. Staff respond during the week (Monday to Friday).

Gliwmaeden2, a fellow customer.
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