Since I joined talktalk in May I can’t login my account and when I phone up they seem confused that I get full fibre with talktalk and try to sign me up. Really don’t know how to get my account set up correctly.
There is a problem on the account where an email address has been added which has corrupted My Account registration, so I will log this as a fault to have the offending address removed with will allow your to register successfully and log in.
I have moved this to the Billing section, the support team will respond as soon as they can.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
