Can’t register account
on 26-09-2023 09:09 PM
Message 4 of 4
I am trying to register my account with all the details that are correct from the email I was sent but when I try it tells me user details not found.
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3 REPLIES 3
on 06-06-2024 05:10 PM
Message 1 of 4
Please return to the message board and click on start a topic to begin your own thread, @Courtneylamb.
Staff reply to the original poster and want to avoid confusion between accounts.
Gliwmaeden2, a fellow customer.
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on 06-06-2024 03:11 PM
Message 2 of 4
I’m also having the same issue, just started my new broadband I have the email with my order number and email but it won’t let me register for my account
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on 27-09-2023 09:18 AM
Message 3 of 4
That error usually means we have some incorrect details on your account.
I have sent you a PM on the community to verify some details.
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