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Can’t register account

RileyMichelle
First Timer
Private Message
Message 4 of 4

I am trying to register my account with all the details that are correct from the email I was sent but when I try it tells me user details not found. 

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3 REPLIES 3

Message 1 of 4

Please return to the message board and click on start a topic to begin your own thread, @Courtneylamb.

 

Staff reply to the original poster and want to avoid confusion between accounts. 

Gliwmaeden2, a fellow customer.
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Courtneylamb
First Timer
Private Message TalkTalk
Message 2 of 4

I’m also having the same issue, just started my new broadband I have the email with my order number and email but it won’t let me register for my account 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi @RileyMichelle

 

That error usually means we have some incorrect details on your account. 

 

I have sent you a PM on the community to verify some details. 

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