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on 15-02-2023 02:46 PM
Hi anyone know why when i click on
I get the message
It has been like this for well over 2 years and never changed, hence i did not know about the availability of ultrafast fibre, except by accident. Even when I was in the middle of a contract it still says this. I have contacted CS and they said would solve numerous times, with no luck
Thanks
on 12-10-2024 11:12 AM
@patricia1945, if you need support, please return to the message board and click on start a topic to begin your own thread.
Give it a clear subject heading and describe the issue.
Put personal information details in the profile area of the forum - do not post account number etc in the thread but go via your avatar, settings.....etc.
on 12-10-2024 09:38 AM
what is still outstanding
on 17-02-2023 10:31 AM
The only other orders were the orders for full fibre which had failed (as per your other thread) once we sort out the issue with ordering full fibre, if the message is still showing we can log this to the my account team to fix.
on 16-02-2023 03:48 PM
Hi I have updated the landline number
on 16-02-2023 11:50 AM
Hi @Manc123
Thanks for your post.
Can you check the landline number you have in your profile, its not finding any accounts.
Thank you
on 15-02-2023 02:53 PM
To be honest you're not missing much. This looks an issue with My Account so I have moved it to the Billing section for you.