Are you changing supplier?
If so, did you ask them to transfer your number? If so it may be this the letter is referring to.
TalkTalk do not do landline only contracts, so your phone will end with your broadband.
I assume the cancellation date was mentioned in the letter.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
