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Complaint

Sandeep84
First Timer
Private Message TalkTalk

on ‎09-12-2023 07:33 PM - last edited on ‎09-12-2023 07:48 PM by

Private Message TalkTalk

Message 3 of 3

Wanting to follow up on my compensation claim, I did not have a connection from 6th - 24th Nov, and I was to receive compensation for this, though have not heard about this recently, do you know when I will hear about this? Please ensure someone emails me to XXXXXXXXXXX REMOVED FOR SECURITY REASONS in relation to this.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎13-12-2023 11:32 AM

Message 1 of 3

Hi @Sandeep84 

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎09-12-2023 07:53 PM

Message 2 of 3

@Sandeep84, no way can we leave your email address visible on the public forum pages!

 

Never display personal information details in a thread.

 

You can put relevant information in your profile area by going via your avatar/name; settings. From the drop down menu choose Personal Information. 

 

Complete that and add any extra details in the Private Notes area, near the end of that section. SAVE CHANGES. 

 

I'll move this to the billing section of the forum as it is not relevant on the email board. Staff will reply during the week. 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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