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Contacting a human at talktalk

EssH88
Newbie
Private Message TalkTalk
Message 4 of 4

 what is the phone number for speaking to a human being at Talk Talk ?

 

what are the opening hours/days for customer service (talking to a human) ?

 

why does the dimwitted "bot" keep telling me that the "experts" are currently busy and then terminating my dialogue ?

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3 REPLIES 3

Message 1 of 4

Yes, as mentioned in the link posted by @fr8ys.

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EssH88
Newbie
Private Message TalkTalk
Message 2 of 4

Is 0345 172 0088 free of charge if called from my talktalk landline ??

 

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fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

If you explain your issue staff here can help and you are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

 

Alternatively you can try phoning 0345 172 0088 and opening hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).