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return of old router

michaEl212
First Timer
Private Message TalkTalk
Message 3 of 3
 

Replacement router arrived on 4/1/25 . the original router was not sufficiently powerful for my house and subsequently died . I therefore bought a third party router and disposed of the Talktalk router at my local recycling centre . Talktalk have requested the original router back with the possibility of a £50 charge for non-return .

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2 REPLIES 2

Message 1 of 3

Thank you Arne .

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi @michaEl212

 

I will place a note on your account to ensure that you dont get charged. 

 

Regards

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