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Contract early termination

PeterBeal
First Timer
Private Message TalkTalk
Message 3 of 3

In the light of yet another price increase for a very average service, I would like to know how to calculate the early termination charges as I am going to look for an alternative provider. With respect, I seek a provider who at least 'tries' to justify a price increase, rather than just saying it's being increased because it's allowed.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi PeterBeal

 

Sorry that you want to leave us. 

 

As of today the cancellation fee is £68.75

 

Regards

 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

You can find details of how early termination charges are calculated in the help article here:

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

The annual increase is built in to your contract and the majority of providers operate a similar method. This will change in the near future, but only to the extent that Ofcom will require providers to quote in-contract increases in clear money terms, rather than now where they cannot be accurately predicted because of the link to the inflation rate.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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