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OskarMachnik
First Timer
Private Message TalkTalk
Message 3 of 3

Hello, as of December 31, 2023, I am asking for the termination of my contract. I'm moving out of my address. Please confirm the termination of the contract.

Kind regards, 

Oskar Machnik

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Oskar, Gliwmaeden2 is absolutely correct. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

No - it can't be done this way at all, @OskarMachnik.

 

See instructions: you MUST phone, don't use Chat. 

 

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

They need 30 days' notice and there will be early termination fees if you are within your minimum term. 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.