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Difficulty in returning to maiden name

Monty41
Visitor
Private Message TalkTalk
Message 3 of 3

Why is this so difficult? I have sent through documentation- apparently I have a name on my account that I don’t even recognise.  I have been sent another form to complete and send through and guess what the link doesn’t work.  Speaking to someone is impossible I have spent a ridiculous amount of time on this.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Customer service have sent you the required forms to change the name on the account. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

I'll move this to the billing section as it concerns matters in My Account etc, @Monty41.

Gliwmaeden2, a fellow customer.
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