cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Direct Debit Payment - taken early by Talk Talk!!

DebbieM7
Popular Poster
Private Message TalkTalk
Message 22 of 22

Good Morning

 

I have just had a notification from my bank advising I am overdrawn as Talk Talk have attempted to take my Direct Debit today despite the payment date on my Account being the 30th of each month. I have tried to find an email to contact someone at talk talk regarding this but cant find anything on the website. I will now incur late fees from my bank through no fault of mine. Has anyone any suggestions on what I do to get this resolved?

 

I need Talk Talk to resolve the DD date for future and also reimburse me for bank charges. It is day before payday and I cant access any money I did have left until the direct debit is returned at 3pm today. Not great!! 

21 REPLIES 21

Arne-TalkTalk
Support Team
Staff
Private Message
Message 21 of 22

Hi DebbieM7

 

Your bill was produced In My Account on the 19th March and on that bill it clearly shows the payment date is the 27th. 

 

Sorry for the inconvenience 

0 Likes