Get tailored support with your TalkTalk account and bills.
on 27-03-2024 08:38 AM
Good Morning
I have just had a notification from my bank advising I am overdrawn as Talk Talk have attempted to take my Direct Debit today despite the payment date on my Account being the 30th of each month. I have tried to find an email to contact someone at talk talk regarding this but cant find anything on the website. I will now incur late fees from my bank through no fault of mine. Has anyone any suggestions on what I do to get this resolved?
I need Talk Talk to resolve the DD date for future and also reimburse me for bank charges. It is day before payday and I cant access any money I did have left until the direct debit is returned at 3pm today. Not great!!
on 27-03-2024 09:15 AM
Hi DebbieM7
Your bill was produced In My Account on the 19th March and on that bill it clearly shows the payment date is the 27th.
Sorry for the inconvenience