Your landline is NOT charged separately, @DaveSch, and, unless you have Full Fibre, you can't have a data only service on traditional ADSL or FTTC lines.
You possibly mean that the boost is going up, if you had that previously at a very good discount?
If it's just the boost, it can be removed by forum staff or over the phone (both available from Monday morning) or using Chat.
But calls you actually make are charged at 24p per minute.....
If your contract is associated with the migration from Shell, which applied some calls packages differently, you will need to contact Talktalk directly by phone / Chat and ask to speak to the Shell Migration team.
If you start trying to cancel your landline, you are going to find yourself without broadband at all.
Upgrading to Full Fibre data only might be an option if you don't want to use the phone at all. But you'll only be saving on the cost of calls made / calls boost, not on the core package.
Check opening hours & the link to Chat here:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Another thing to check is whether your minimum term contract expires in February. The extra £12.00 could indicate the end of the discounted price: if it applies to the core contract too, you need to speak to the Loyalty team to set up a new contract for your whole package at a discounted price.
So speak to then about renewal options and check every detail of the package at the time.
The number to call is always 03451 720088 (not open for this on Sundays).
Gliwmaeden2, a fellow customer.
