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on 13-10-2023 06:13 PM
Just had my latest bill and there is a £75 engineers bill on there which I'm not sure whats for.
We had a Openreach engineer out over 3 months ago who fixed our slow speeds but I don't know what this was for.
Please help !
on 19-10-2023 10:21 AM
Hi Sean1969
Our CS team have refunded this charge.
Sorry for any inconvenience.
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on 13-10-2023 07:41 PM
Staff will reply after the weekend, @Sean1969.
