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Not received 100 pound amazon gift card

Lamia25
First Timer
Private Message

on ‎13-10-2023 06:31 PM

Message 3 of 3

Hi I have Contacted talk talk customer service and they told me contact giftcloud which I did but still not give me voucher they keep telling they waiting reply from talk talk been a month already and not received my gift card. 

Andy
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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎19-10-2023 12:43 PM

Message 1 of 3

Hi Lamia25

 

Your voucher was sent /received and opened on the 16th October. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎13-10-2023 07:44 PM

Message 2 of 3

You need to complete your community forum profile details for TT staff to identify your account, @Lamia25.

 

Add your Talktalk landline number or account number where it asks for your phone number in Personal Information. Go via your avatar/name; settings. SAVE CHANGES. 

 

Staff will reply during the week (Monday to Friday).

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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