Free Gifts

[TerryM15T]

Hi.

I was offered a free gift of a Dashcam if I would sign up for a new 24 month contract, which I did but I am still waiting for the Dashcam to be delivered, I suppose it will take longer than my new router to be delivered.

Awaiting for the support team to reply 

[Arne-TalkTalk]

Hi TerryM15T

I have escalated this to the team responsible for the gifting promotion. 

Regards

[Gliwmaeden2]

It is in the queue for attention, @TerryM15T.

It's best just to wait. It's not been overlooked. 

[TerryM15T]

Hi 

Will someone at support look at my post please and advise me.

 Thanks 

[ferguson]

OK, thanks for clarifying. The support team here will pick this up as soon as they can when they are back online from Monday. 

[TerryM15T]

Hi.

I was having a great problem with the internet dropping in and out for about 1 month, it was driving me crazy so I telephoned and cancelled my contract which still had 5 months to run, every tech I had a chat with on TalkTalk could not rectify the fault.

When speaking to the leaving team they done a deal with me to signup for a new contract with the dashcam as a free gift and they would finally send me a new router.

So far NO dashcam.

[ferguson]

How did you get this offer, directly from TalkTalk or via a third-party?