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Gift card

Disgruntled4012
First Timer
Private Message TalkTalk
Message 3 of 3

I was promised a £50 gift card when I signed up for Broadband in September 2024. Despite several attempts to get some sense out of people I still haven't  received it. Any ideas please to resolve the matter?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Disgruntled4012

 

Its been escalated and you are eligible,  but there is a backlog at the moment we have not been given a timescale at the moment. 

 

Sorry 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Moving this to the billing section, @Disgruntled4012, as it's not a broadband fault. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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