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Have moved from shell energy but have no way of seeing my account details anymore.

Janeperry
First Timer
Private Message TalkTalk
Message 3 of 3

How can I register to see my account details when logging in brings up only my old account with talk talk . Was with shell you have taken it over but not advised how to get into account

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Janeperry 

 

I have removed the old details 


Can you try to register your new account https://www.talktalk.co.uk/login/
 

Any problems let me know.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Staff can remove the old details for you.

 

They will be back on here after the weekend. Your post is in a queue for their attention, @Janeperry.

 

Then you'll be able to register afresh. 

Gliwmaeden2, a fellow customer.
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