Home Move Not Going Through

[CheerfulKoala]

Help! I'm not sure what to do. I keep getting to this stage, hitting confirm and then getting stuck on this greyed out, spinny wheel thing. Anyone else had this issue and been able to overcome it? 

[ferguson]

No worries. Do make sure that any ad blockers on your browser are disabled and pop ups and redirects allowed. Keep us posted.  

[CheerfulKoala]

Thank you! It may well come to that at this rate. I'm going to try on another browser meantime. 

[ferguson]

Sorry to see this, try contacting customer services directly when they reopen at 9:00am tomorrow and ask for the Home Move team. 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529