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Home Move Not Going Through

CheerfulKoala
First Timer
Private Message TalkTalk

on ‎01-12-2024 07:27 PM

Message 4 of 4

CheerfulKoala_0-1733081172490.png

Help! I'm not sure what to do. I keep getting to this stage, hitting confirm and then getting stuck on this greyed out, spinny wheel thing. Anyone else had this issue and been able to overcome it? 

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3 REPLIES 3

ferguson
Community Star
Private Message TalkTalk
In response to CheerfulKoala

on ‎01-12-2024 07:35 PM

Message 1 of 4

No worries. Do make sure that any ad blockers on your browser are disabled and pop ups and redirects allowed. Keep us posted.  

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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CheerfulKoala
First Timer
Private Message TalkTalk
In response to ferguson

on ‎01-12-2024 07:31 PM

Message 2 of 4

Thank you! It may well come to that at this rate. I'm going to try on another browser meantime. 

ferguson
Community Star
Private Message TalkTalk

on ‎01-12-2024 07:30 PM

Message 3 of 4

Sorry to see this, try contacting customer services directly when they reopen at 9:00am tomorrow and ask for the Home Move team. 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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