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Leaving TalkTalk

CJT80
Whizz Kid
Private Message

4 hours ago

Message 2 of 2

I have recently found out from Openreach that I can now get FTTP internet to my home. With this in mind it maybe time to bid TalkTalk farewell.  This is purely because I could be offered a 30 day contract with another provider and I would prefer this over a longer 12/18/24 Month contract.  IF I decide I want to move I am aware I will be ceasing my service with TalkTalk (and probably migrating the phone number over to VoIP) does TalkTalk charge and cease fees for stopping all services on an account/line?

 

Thanks in advance.

 

CJ 

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

3 hours ago

Message 1 of 2

You would only be charged a fee if you are still in contract. Also you'd be best giving notice yourself as a double check your service is cancelled.

 

I'm intrigued. Who is offering a 30 day contract? The set up fees for 30 days would not be viable to an ISP if you were to leave after 30 days.

 

You can view what upgrades are available to you within my account, but for the best deals and offers you should call and ask for the Loyalty Team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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