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Missing gift card

Chloe33
First Timer
Private Message

on ‎02-08-2023 09:08 AM

Message 10 of 10

Once I decided to stay with talktalk instead of changing to another company. I was offered a £75 gift card to match what vodafone had offered me. This was put in place on the 20/04/23 and was told to expect the gift card in 42 days. I still haven't received.

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9 REPLIES 9

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Wayneabraham

‎06-04-2024 10:17 PM - edited ‎06-04-2024 10:17 PM

Message 1 of 10

Please start your own thread, @Wayneabraham.

 

Return to the billing message board and click on start a topic. 

 

Staff will be back after the weekend to look into it for you, but they don't like following up on a different customer's old thread.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Wayneabraham
First Timer
Private Message TalkTalk
In response to Wayneabraham

on ‎06-04-2024 07:14 PM

Message 2 of 10

Hi yes please. Do looks like a few gift cards are missing as well from other customers 

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Wayneabraham
First Timer
Private Message TalkTalk

on ‎06-04-2024 07:08 PM

Message 3 of 10

Hi when I  joined talk talk I had a gift card with my package of £75 but never received it 

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Chloe33
First Timer
Private Message
In response to Arne-TalkTalk

on ‎14-08-2023 07:06 AM

Message 5 of 10

Any update please?

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Arne-TalkTalk
Support Team
Staff
Private Message
In response to Chloe33

on ‎04-08-2023 10:11 AM

Message 6 of 10

Hi Chloe33


I will contact the team responsible for the vouchers.


Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Chloe33
First Timer
Private Message
In response to Anonymous

on ‎02-08-2023 11:30 AM

Message 7 of 10

Hi! I have and its definitely not there.

Thank you

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Anonymous
Not applicable
Staff
Private Message

on ‎02-08-2023 10:53 AM

Message 8 of 10

Morning,

 

I'm sorry to hear this. Can I just confirm, have you also checked your junk/spam folder? If you've still not received this then we can look into this further for you.

 

Thanks

 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎02-08-2023 09:18 AM

Message 9 of 10

Moving this to the billing section for you, @Chloe33.

 

It will be in a queue for attention. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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