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Missing gift card

Chloe33
First Timer
Private Message
Message 10 of 10

Once I decided to stay with talktalk instead of changing to another company. I was offered a £75 gift card to match what vodafone had offered me. This was put in place on the 20/04/23 and was told to expect the gift card in 42 days. I still haven't received.

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9 REPLIES 9

Message 1 of 10

Please start your own thread, @Wayneabraham.

 

Return to the billing message board and click on start a topic. 

 

Staff will be back after the weekend to look into it for you, but they don't like following up on a different customer's old thread.

Gliwmaeden2, a fellow customer.
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Message 2 of 10

Hi yes please. Do looks like a few gift cards are missing as well from other customers 

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Wayneabraham
First Timer
Private Message TalkTalk
Message 3 of 10

Hi when I  joined talk talk I had a gift card with my package of £75 but never received it 

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Message 5 of 10

Any update please?

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Message 6 of 10

Hi Chloe33


I will contact the team responsible for the vouchers.


Regards

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Message 7 of 10

Hi! I have and its definitely not there.

Thank you

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 8 of 10

Morning,

 

I'm sorry to hear this. Can I just confirm, have you also checked your junk/spam folder? If you've still not received this then we can look into this further for you.

 

Thanks

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 9 of 10

Moving this to the billing section for you, @Chloe33.

 

It will be in a queue for attention. 

Gliwmaeden2, a fellow customer.
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