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Sharonkerr · ‎23-04-2023

Good morning please can you tell me why my Monthly payments have changes since March 2023..my monty payments were always £22 per month..in March went up to £24.17 and my latest bill is stating £25.12..I have received no information that this will be happening and for what reason my contract isn't due to run out untill later this year

Arne-TalkTalk · ‎25-04-2023

Hi Sharonkerr

Thanks for your post

There was a annual price increase in April as per the Terms and conditions

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

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Gliwmaeden2 · ‎23-04-2023

There is a full breakdown in your bill showing details. Check cost of calls / expiring boosts discounts and the April price increase: CPI +3.7%.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.