My Bill

[BAhmad]

I received bill of this month with extra charges, over the weekend I spoke to TALKTALK staff team and after discussion they agreed to remove extra charges from the bill and said allow 24 hour for the updated bill but unfortunately I didn't receive updated bill and tomorrow is the last day of payment, I appreciate update my bill now.    

[Arne-TalkTalk]

Hi BAhmad

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

[Gliwmaeden2]

I'll move the other topic out of the way, @BAhmad. It duplicates this thread. 

Please just follow up on this one.

[Gliwmaeden2]

Check in Transaction History in My Account, @BAhmad.

Once issued the current bill cannot be altered.

Credited amounts will show detailed on NEXT month's bill to reflect any changes made.