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adagioval
First Timer
Private Message TalkTalk

on ‎01-09-2025 06:47 PM

Message 3 of 3

How can I ask if I'm entitled to social tariffs on my account as I'm on pension credit. 

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk

on ‎01-09-2025 07:11 PM

Message 1 of 3

TalkTalk do not have a social tariff. They have a link up with the job centre for unemployed job seekers, but that doesn't help you.

 

If you are experiencing difficulties with your costs, i would suggest you phone the Loyalty Team to discuss you account and see if there are any boosts you may be paying for that you don't need, or are not cost effective to your lifestyle such as phone boosts.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Divsec
Community Star
Private Message TalkTalk

on ‎01-09-2025 07:09 PM

Message 2 of 3

Hi @adagioval unfortunately talktalk don't appear to have social tariffs.

You could try talking to the billing department 0345 172 0040.

 

Your post has been escalated and you should hear tomorrow 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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