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on 10-09-2023 10:44 AM
I have received numerous Netflix tokens , each of which on activation proves to be faulty but I now believe that the fault lies with my account rather than the Netflix token. When I go into my account, then to manage add-ons I am unable to access my Netflix password, receiving exactly the same message ( double check the link etc ) as when I try to activate the various Tokens that have been sent to me.
I therefore believe that although I am being charged for Netfix, it has not been included.
I would be grateful if this could be resolved as soon as possible, crediting me for the payment for a service I am not receiving.
on 15-09-2023 09:18 AM
Hi ivann1938
Netflix is active on your account, the activation code does expire, all we can do is resend the code again for you to activate ASAP.
on 10-09-2023 11:01 AM
Hi @ivann1938 your post has been escalated and you should hear tomorrow. Only the TT staff can get to the bottom of this for you. Good luck and happy Netflixing.