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on 04-12-2024 11:10 AM
Morning, over a month ago I re signed up for fibre 150 and was promised a £100 voucher as an incentive. I've not received my voucher and have checked my spam etc.. Can anyone help. Thanks
on 12-12-2024 09:32 AM
Hi lelongmckean
A reward link was sent to you on the 6th Dec.
I have requested it to be resent
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on 04-12-2024 01:45 PM
It's usually a lot longer, depending on the voucher, @lelongmckean, but some are up to 90 days.
I'll move this to the billing section for you, as it's not a problem with the internet service itself.
