Gift card
on 04-02-2025 12:50 PM
Message 3 of 3
I was promised a £50 gift card when I signed up for Broadband in September 2024. Despite several attempts to get some sense out of people I still haven't received it. Any ideas please to resolve the matter?
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2 REPLIES 2
on 05-02-2025 11:59 AM
Message 1 of 3
Hi Disgruntled4012
Its been escalated and you are eligible, but there is a backlog at the moment we have not been given a timescale at the moment.
Sorry
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on 04-02-2025 01:00 PM
Message 2 of 3
Moving this to the billing section, @Disgruntled4012, as it's not a broadband fault.
Gliwmaeden2, a fellow customer.
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