Online 'My Account' has never worked properly.

[Buzby]

Since joining TT the online 'My Account' has never worked properly.

e.g. I can see my bill, but not my actual package details.

I can't access the 'My Home / My connection' stuff.

A line test says there is a problem, and creates a fault report ( Latest : REP-14004747 ). The preamble to the line test looks like it is testing an analogue line, but I'm on FTTP.

Can somebody help ?

Cheers,

Buzby

[Arne-TalkTalk]

Can you update your profile, the number links to a disconnected account.