Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Praise for an agent

Pash02
Enlightened One
Private Message TalkTalk

‎01-09-2023 03:38 PM - edited ‎01-09-2023 03:43 PM

Message 5 of 5

Just renewed my contract via the loyalty team & spoke to Waqas.

He was very helpful & didn't have an issue with me not knowing the phone password so used different methods. (In the past i have had issues with agents and not knowing the password)
 
He made the whole experience very painless and a total joy from start to end.
 
THANK YOU Waqas you are a huge credit to TT
Is there a direct email i can send this to? I have tweeted it to TT also. Thanks
 
£26 for 150 fibre for 24 months  a £1 more than i am paying now for the old 65 fibre thing 🙂  
Labels:
4 REPLIES 4

Tarmac1
First Timer
Private Message TalkTalk

on ‎24-04-2024 07:21 PM

Message 2 of 5

Hi
In a similar vein, had good customer service from Ross when required assistance with upgrade visit by an engineeer.

 

 

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎04-09-2023 09:48 AM

Message 3 of 5

Hi @Pash02

 

Thanks for your post

 

I have passed on the feedback to Waqas and his manager. 

 

Regards.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Divsec
Community Star
Private Message TalkTalk

on ‎01-09-2023 05:40 PM

Message 4 of 5

Hi @Pash02 Kind words I'm sure they will reach him eventually. The loyalty team are very good and I've only ever had good dealings with them

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
© TalkTalk 2026