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Praise for an agent

Pash02
Enlightened One
Private Message TalkTalk
Message 5 of 5

Just renewed my contract via the loyalty team & spoke to Waqas.

He was very helpful & didn't have an issue with me not knowing the phone password so used different methods. (In the past i have had issues with agents and not knowing the password)
 
He made the whole experience very painless and a total joy from start to end.
 
THANK YOU Waqas you are a huge credit to TT
Is there a direct email i can send this to? I have tweeted it to TT also. Thanks
 
£26 for 150 fibre for 24 months  a £1 more than i am paying now for the old 65 fibre thing 🙂  
4 REPLIES 4

Tarmac1
First Timer
Private Message TalkTalk
Message 2 of 5

Hi
In a similar vein, had good customer service from Ross when required assistance with upgrade visit by an engineeer.

 

 

Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi @Pash02

 

Thanks for your post

 

I have passed on the feedback to Waqas and his manager. 

 

Regards.

Divsec
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @Pash02 Kind words I'm sure they will reach him eventually. The loyalty team are very good and I've only ever had good dealings with them

I don't work here and all my opinions are my own.