Recently set up online account disappeared.

[Morganzola1]

I've recently rejoined Talk Talk and it took forever it seemed to set up my online account. This was eventually solved and i got an online account but now today it's saying my email address isn't registered and i can't log in with my current outlook email or password. Frustrating.. I'm still thinking this is to do with an old Talk Talk account closed in 2018 and conflicting with old registered emails..i've brought this up numerous times. Can anybody help?

[Morganzola1]

Thank you. it seems to be a regular occurrence..every few weeks..i don't know why!

[Gliwmaeden2]

I'll re-escalate this thread for you, @Morganzola1.

[Morganzola1]

This has happened again..Can't log into my account with Outlook email or password..says not registered or recognised..so frustrating..

[Arne-TalkTalk]

Hi Morganzola1

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards