Whenever you return equipment, keep a certificate of posting so that you can track its delivery, @Niggle1.
Staff here can make a note that you have mentioned posting it.
Do you have a list of what's been sent?
I have never received a receipt notice from Talktalk except once, which they sent out, rather bizarrely, when they were sending me something else, rather than the other way around.
So it's best to keep good records yourself, and posting on here is part of that process of recording returned equipment.
I'll move this to the billing section, as it's not about an email issue. There are lots of distinct message boards.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
