Just put your NEW address in the Private Notes section of your community forum profile, @Gemma35.
Go via your avatar/name; settings; drop down menu.... Personal Information. At the end of that area you'll see a section for Private Notes. Put your new address details in there and SAVE CHANGES.
Staff will pick up your thread after the weekend. Moving this to the billing section of the forum.
P.S. also, in Personal Information, put the phone number (Talktalk landline) that will help identify your account. SAVE CHANGES there too.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
