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Get tailored support with your TalkTalk account and bills.

TalkTalk can’t close my account

adamrobinson
First Timer
Private Message TalkTalk
Message 5 of 5

 

 

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4 REPLIES 4

Message 1 of 5

Thats the online account (My Account) which remains active for 12 months. 

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Message 2 of 5

@adamrobinson, I've removed the 2nd image as it displays the account number, which you shouldn't do in a public thread.

 

The account remains accessible for about a year after closing a service for those customers who need to check back through old bills for reference purposes. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Message 3 of 5

 

 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi adamrobinson

 

Your account is cancelled as of the 20/10/24  you where sent 2 bills afterwards as the account was in credit and a refund was required,   The last bill you received showing £0 is the final bill.  

 

You will not receive any further bills. 

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