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on 12-02-2023 04:58 PM
Unlimited UK Calls Boost-I can't turn it off and I keep paying £16 for an unused landline phone. Please help with removing it. I called the Talk Talk Call Centre, they were supposed to call back but they didn't.
Now I keep paying for an unused phone and can't turn that add off .
My Boost is all set at zero but I still pay £16 a month .
I can't count on the help from TT Call Centre, we are having a communication problem 😉.
Please help with this issue.
on 17-02-2023 10:14 AM - last edited on 17-02-2023 10:15 AM by Debbie-TalkTalk
happy to help 😁
on 16-02-2023 05:19 PM
Thank you very much .
on 16-02-2023 09:28 AM
Hi bisson1477
Thank you for completing security.
The calls boost has now been removed as requested.
Regards
on 15-02-2023 05:06 PM
I done security questions.
on 13-02-2023 09:56 AM
Hi @bisson1477
I can help with this I first need to confirm some security questions
I have sent you a PM on the community
Regards
on 12-02-2023 10:11 PM
I'll move this to the billing section of the forum for you, @bisson1477, as this is really a problem with My Account rather than your phone service as such.
Thanks for starting your own thread!
Staff will reply during the week.