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UK call boost - cannot be removed

crosers
Team Player
Private Message
Message 5 of 5

I am trying to remove the UK unlimited call boost. It shows on my boost screen but when I untick the box there is no Update or Confirm button, so the boost cannot be removed.

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4 REPLIES 4

Message 1 of 5

@davemk39 

You have posted on somebody else's thread, please start your own topic if you want support. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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davemk39
Whizz Kid
Private Message TalkTalk
Message 2 of 5

i just went to view my phone boosts and i get a blank page no list of boosts.

i tried it on a couple of browsers and both are the same

is the website playing up?

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi @crosers 

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Ask Chat or phone 03451 720088 to get it removed, @crosers.

 

I'll move this to the billing section, as it's a problem in My Account, rather than with the actual phone service. 

 

Staff reply on here Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.