Unable to Access my Latest Bill Details on my Account

[brewerp]

Having received the usual Talk Talk email stating that my latest Talk Talk bill has arrived, I clicked on the link as usual to view my bill details. I am able to access my account but despite several attempts have not been able to access the bill details. I just get an endless message stating 'loading...' Please advise.

P. Brewer.

[Arne-TalkTalk]

Please try different browsers/ devices and ensure that pop-up blockers are disabled for our site. 

[Flyer77]

I'm having the same problem which has existed for several weeks. I've been on the phone again today (3rd time) wasted nearly 3 hours

and transferred 5 times. Following advice I tried, different browser, different device, cleared cach memory, eventually line tested OK  line reset by TT. but still the same , fault not rectified.

I can access My Account OK but unable to view Bills just getting reload sign. Was told my internet speed was too slow at 47mbps  !!!

Using W10 on Chrome & Edge

TT is OK until you have a problem but then ~~~~~ and that's when you can understand the operator.

12/09/24

[Eddie17]

Me too

[brewerp]

I'm now using Norton Private Browser to write this. I've tried using it on the link in my bill email but am still having the same problem - I can access my Talk Talk account but not my latest bill details.

P. Brewer.

[Arne-TalkTalk]

Thanks for the information , the only known browser issue is with safari on a mobile device, Have you tried a different browser?

[brewerp]

I'm using the latest version of Microsoft Edge with Windows 11. I've disabled all adblockers / popup blockers but I still cannot access my bill details.

P. Brewer.

[cas1701]

I turned of all adblockers etc. and still no joy.

[cas1701]

I've got exactly the same thing. I'm using Firefox for Linux Mint on LM22 "Wilma".

[Arne-TalkTalk]

Hi brewerp 

What browser are you using?   

Ensure all pop up blockers/ad blockers are disabled for our site