Hi. I am currently enjoying an offer for this, free until 8 February. I am unable to cancel this myself via My Account as the option is simply not there. I have reported this before and I believe others have done also.
So I got onto live chat yesterday and Amanda confirmed that she had done the cancellation for me. However, when I checked this morning it still appears as part of my package. So I would be grateful if you could have a look please, perhaps there is a lead-in time? If it has not in fact been cancelled then please go ahead and do so.
Thank you.
